Automated order confirmation emails
February 23, 2010
Starting now, your website has the ability to send automated order confirmation emails to your shoppers.
The emails are formatted in HTML, and you can fully customize them using a number of variables for the order ID, customer name and order content.
Automated emails is a new UGAL feature. It is turned off by default to not interfere with your current order process.
Enable order confirmation emails
To enable the automated order confirmation email, visit your store setting page in your dashboard, and click the "Store messages and confirmation email" link. You will be able to enable the order confirmation email and customize it at the bottom of the page.
The email is sent to the shopper as soon as the order is confirmed, which is:
- As soon as they click the "Pay by check" button if you have enabled the check payment method.
- As soon as UGAL receives the payment notification from the selected payment service. The payment notification is a reliable server to server process, the confirmation email will be sent at worst a few minutes after the payment completes.
As usual, we are looking forward to hearing back from you with any question or ideas!